Update Version 3 to 4

Modification history version 4

For a complete list of all modifications click here

 

 

CTI Data Connector Enterprise Edition

Runs on Windows 8 and 8.1

Search in an Internet phone book directory in case no caller could be identified

New option: right mouse click, configure updates

New option: right mouse click : About Mirage Computer Systems GmbH. Displays the version number

The offline help is no longer included in the download package

When adding a new contact in Outlook the phone number is reformatted depending on the configured rules

Configuration Wizard

New option: Use dialing rules for incoming or outgoing calls

New option:Do not add area code automatically (required for some countries like Poland)

TAPI driver name includes the extension number

Remove a prefix for incoming calls (e.g.. TAPI driver sends 007525529339)

Installer

completely new installer which supports MSI command lines

Automatically uninstalls version 3 or beta version 4

At the end of the installation a help to check the SoftPhone is displayed

Improved 'Silent' Installation to support the rollout of a large number of workstations

Developer SDK

Phone calls with a hidden (suppressed) phone number are signaled through the XML file

 


Update Eligibility

The update is free, if version 3 was bought after October, 15th 2013 or you have a valid update subscription which expires after November 15th 2013.

Installation of the Update

The update requires a full new installation and a new Serial Number. You will automatically get a Serial Number. In case you don't get one, contact  Support@mirage-systems.de.

 

If you are using a bespoke integration for your database (e.g. for caller identification) or an integration in external applications like a CRM or ERP system, contact your vendor if an update of this system is required.

 

Singe User Installation

Click here to download the update (includes the latest service pack)
Uninstall version 3 (Control Panel, Programs and Features)
Proceed with the steps explained here: Single User installation.
Activate the product with a new Serial Number
In case caller identification with an external database is used, all SQL Statements have to be transferred from the old version to the new version
In case Outlook is used, the MS-Outlook contact folder has to be selected
Configure the Internet phone book search

 

Network Installation

Version 3 and version 4 can be used at the same time. This allows you to make the transition for the workstations gradually.

 

Click here to download the update (includes the latest service pack)
Server installation
Install one Client / Workstation and activate the product with a new Serial Number
Uninstall version 3 on the user machine (Control Panel, Programs and Features)
Install additional clients / workstations
In case caller identification with an external database is used, all SQL Statements have to be transferred from the old version to the new version
In case Outlook is used, the MS-Outlook contact folder has to be selected
Configure the Internet phone book search