Search in Internet phone books

 

If a caller cannot be identified, you can extend the search to an Internet phone book directory. CTI Data Connector Enterprise Edition comes with a list of pre-configured phone directory searches but you can also individually add any web based phone book search.

 

 

Search options

If Active is selected, then the Internet phone book search will always be performed when a caller ID could not be identified
If the search is set to Inactive, then the search is never done
On Demand means, that you can decide to do the Internet search by pressing on the Web... button in the desktop notification

 

Template / URL

You can select a template for a pre-configured search. Optionally you can type in your own search URL where $PHONENUMBER$ represents the phone number to search.

 

Make a phone number search in a directory you want to use and copy the URL, which is displayed in the Browser. Replace the phone number with the variable $PHONENUMBER$

 

Example

http://www.canada411.ca/search/?stype=re&what=$PHONENUMBER$&x=35&y=10