Phone Simulator
Contents
If you have no TAPI-enabled phone available and you want to test CTI Data Connector Enterprise Edition, you can use the simulator which works like a regular telephone.
Activating the Simulator
Start the Configuration Wizard and choose the page where you can select your telephony service provider. Choose <Telephone Simulator>. When you start CTI Data Connector Enterprise Edition, the simulator will be started automatically.
Working with the Simulator
The telephone simulator acts like a normal telephone with which you can make outgoing calls and accept incoming calls.
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Type in phone number
Button for Dial, Pick up, Hang up
You can use the keyboard to make a call |
Simulating an incoming call
| • | Type in a phone number (without country code and special characters) in the display. You can alternatively use the keyboard to type in the number. |
| • | Press the button Dial |
| • | CTI Data Connector Enterprise Edition performs the caller identification and signals the incoming call |
| • | Accept the incoming call by pressing the button Pick up |
| • | You can disconnect the call by pressing the button Hang up |
Simulating an outgoing call
| • | Search in the phone book of CTI Data Connector Enterprise Edition for an address or a contact person and dial by double-clicking on the phone number. You can dial alternatively by highlighting a phone number and pressing the configured Hotkey. |
| • | CTI Data Connector Enterprise Edition displays the dialed address |
| • | Establish the call by pressing the button Pick up |
| • | You can disconnect the call by pressing the button Hang up |