Server Setup

This step has to be done on the server

 

A Server Setup is necessary to format the phone numbers of enterprise databases. When using Microsoft Outlook™ the formatting is done on the local PC.

 

The CTI Data Connector Enterprise Edition component has to be installed on the server with the program SetupServer.exe. Start the program setupserver.exe on the server (never on the workstation). This installs all necessary components and creates a program group CTI Data Connector - Enterprise Edition with the entry CTI Data Connector Enterprise Edition Format Phone Numbers. Start this program to format the phone numbers manually in order to check if it is working.

 

You can start a cyclical formatting of phone numbers on the server. We recommend doing this during the night. Ideally you use the Task Scheduler of the server operating system (Control Panel, Scheduled Tasks). To start the task use the following command:

 

cdcepSTARTER.EXE -R

 

Alternatively you can use the timer function of CTI Data Connector Enterprise Edition. The applications will reside in the memory of the server, while the memory is freed, if the windows task manager is used.

 

 

Create a task

 

Subsequently you find the steps to create a task. The steps could differ depending on the operating system.

 

Within Control Panel, select Services

 

Then select the Task Scheduler

 

 

 

 

 

 

You find the start application in the installation folder. The name is: cdcepSTARTER.EXE

 

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A user must always be logged into the server to run the task.

Possible Parameters

 

-R: The program starts, formats the phone numbers and terminates

-Thh:mm: Starts as a "Server". The phone numbers are formatted at the specified time (e.g.: -T08:00 = 8 o'clock)

-Mn: Starts as a "Server". The phone numbers are formatted after the specified time interval (e.g.: M180 = 180 minutes)

 

 

See also
 
Network Installation - general information
Formatting of Phone Numbers