Outgoing Call - problem with Internal Number
Contents
Check the following configuration settings:
| • | Minimum length of phone number indication an external call - this is the main configuration setting to determine if a call is internal or external |
| • | Activate the Desktop Notification window for outgoing calls to get each call signaled |
| • | The configuration option: Don't show internal calls must be unchecked to trace the call in the Desktop Notification window |
| • | If the internal number is e.g. signaled with 12 but the number stored in the database is 07342/7383-12, see in Prefix for Internal Numbers how to add the company number and area code |